General Manager

Position summary:

Reuben's Brews is seeking a General Manager with an insatiable enthusiasm for and knowledge of craft beer and food. The successful applicant will be an effective leader and manager who wants to support the team in providing an exceptional experience for our guests. The General Manager will own the customer experience and do everything in their ability to delight our guests through our wide range of offerings, from brews to food. They will be obsessively committed to the success of Reuben's Brews. The GM will be the face of Reuben's Brews at all times. In the tasting room they will educate our guests on the distinctiveness, quality, and sustainability of Reuben's Brews while serving guests, touching tables, executing events, and supporting the team.

About us:

Reuben's Brews is a family brewery that opened in 2012. We brew from the glass backwards: designing each beer with intention, unbound by constraints. We know making the extra effort is worth it. We are the most decorated brewery in Washington, have two brewhouses, two tasting rooms, and two private event spaces, and we distribute our beer predominantly in the Pacific Northwest. In 2023 we brewed 27,000 BBLs. 

The role:

This role is responsible for the following:

• Leadership, Management, Accountability
• Financial results for the taprooms
• Holistic guest experience 
• Events execution (public and private) 
• SOP management 
• Safe, compliant, and clean working environment 

The successful candidate will have:

• 3+ years managing a team in the hospitality industry 
• Superior leadership skills, including personal values of empathy, integrity, and fairness
• Proficiency in POS software
• Inventory management skills, and proficiency in ERP software preferred 
• Experience managing multiple locations a distinct advantage
• EOS experience preferred 
• Physical demands of the role include but are not limited to: Frequently required to stand, walk, sit, reach with hands and arms, climb or balance and stoop, kneel, crouch, or crawl; Often lift or move full 1/2BBL kegs. 

In addition to these minimum requirements, we expect the successful candidate will demonstrate the following:

• Glass Backwards mentality – taking unique, solution-focused approaches to problems
• A proven track record of Making it Happen – infectiously enthusiastic and can-do attitude – a thirst to learn, to teach others, and an obsessive commitment to our brewery’s success is an absolute must
• Recognition that we are here to delight - for internal and external customers, partners, and the Reuben’s team as a whole 
• A One Team mentality – a team-focused approach to achieving results
• Other-centeredness - no ego, a focus on team results, and a willingness to roll up their sleeves and jump in where needed 
• A Passion for Craft - recognize and live a mentality that the extra effort is worth it. 

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time as necessitated by business demands. Roles and responsibilities may evolve over the years reflecting the growth and maturity of the brewery.

Our team is the heart of Reuben’s Brews. We offer a competitive salary and benefits package, career development opportunities and the exciting opportunity to help us craft a wonderful future.

• Medical and Dental Insurance (for all employees who work 20+ hours per week)
• Paid Time Off 
• 401(k) retirement savings plan with 4% company match 

Details:

• Must be over 21
• This position is in-person  
• Salary ranges from $80,000 DOE, plus incentive based bonus